In the MEDFORD Emergency Service Tel: 631-548-8219 area.
74°
Haze

FREQUENTLY ASKED QUESTIONS

Do you carry the new Nest Thermostat?
Yes, we carry a full line of Nest Products.

Is Preventative Maintenance on my air conditioning system really necessary, why should a trained professional come in and service my air conditioing unit? "I can change and wash my own filter."
A trained technician is equipped to do the kind of service that is necessary for keeping your equipment running smoothly and efficiently. Their trained eye can usually catch a minor problem before it turns into a major costly repair. Changing or washing your filter is only a fraction of the required service that your unit needs. Remember a properly serviced unit is a happy unit.

What are the benefits of an Air Cleaner?
An air cleaner is an integral part of a Home Comfort System, filtering dust and pollutants out of the air you breathe. Reducing pollen, pet dander, dust and smoke could help reduce allergies and asthma discomfort.

What are the benefits of a Humidifier?
With central heating, people are confined indoors with dry air for many months. Humidifiers provide comfortable levels of moisture in the air, and properly maintained levels of humidity are beneficial for our respiratory system. A humidifier is installed on the duct system, just select the desired amount of humidity to circulate throughout your home.

Will you remove my old equipment and dispose of it?
Yes, we remove old equipment and recover any refrigerant according to guidelines.

Why can't I just change my outdoor unit to Puron equipment without changing my indoor Freon unit?
Because the two pieces of equipment use different refrigerant, changing the outdoor unit to Puron will cause your new compressor to fail prematurely.

Do you use anything to protect my floor and furniture?
Yes, we have drop cloths on every truck and we make every effort to leave your home as clean as it was when we arrived.

Why is a properly sized, matched system important?
A properly sized, matched system is important for a variety of reasons. One is comfort, when all your components are properly sized to your home, you can control exactly how much heating or cooling you need so you can relax. Also a properly sized system will perform as designed.
Oversized air conditioning systems will not remove adequate moisture from the indoor air due to short cycling. The indoor air is quickly cooled but the unit does not run long enough to remove the humidity. This leaves you feeling stuffy and uncomfortable and electricity consumption is higher.

What is S.E.E.R and is there a minimum S.E.E.R rating?
S.E.E.R (Seasonal Energy Efficiency Ratio) is a measure of cooling efficiency for air conditioners and heat pumps. The higher the S.E.E.R, the more efficient the unit.
The U.S Government's current minimum S.E.E.R rating is 13

What are my payment options?
We accept cash, checks, all major credit cards, or we can arrange financing (financing is subject to credit approval).

Should I have a Service Contract?
Absoutely, your heating and cooling system is a machine that requires regular service to ensure peak performance and a durable life. We off Service and Maintenance Agreements.